This in-house training is structured with short presentations on each topic and includes extensive team exercises and interactive learning experiences. It provides team members and team leaders with specific skills to work together effectively as part of a product development team/integrated product team.
1. INTRODUCTIONS AND SETTING THE STAGE
- Why Teams – Product Development Team (PDT) Overview and Objectives
- External vs. Internal Factors Affecting Teams
2. TEAM BUILDING EXERCISE: TEAMWORK IN A CRITICAL SITUATION
- Exercise: Individual Analysis of Situation and Development of Approach
- Initial Discussion of Consensus
- Team Exercise: Team Analysis of Situation and Development of Approach
- Exercise: Analysis of Team Results vs. Individual Results
- Process Observer Feedback – Helps & Hindrances
3. TEAM ASSESSMENT
- Team Exercise: Determining Characteristics of an Effective Team
- Team Assessment Exercises (newly formed team or existing team)
- Discussion of Assessment Results
- Exercise: Development of Action Plan
4. DEVELOPING AN EFFECTIVE TEAM
- Stages of Development – Forming, Storming, Norming, & Performing
- Establishing Trust & Respect
- Exercise: Building Trust
- Team Exercise: Developing the Team Charter & Mission
5. TEAM ROLES & RESPONSIBILITIES
- Team Process vs. Task Accomplish-ment
- Team Exercise: Characteristics of a Good Team Leader
- Leadership & Team Leader Role
- Team Exercise: Determining Team Roles, Responsibilities and Reporting Relationships
6. PERSONALITY STYLE INVENTORY
- Preliminary Exercise on Team Member Differences
- Individual Exercise – Self Assessment of Preferred Style
- Implications of Style on Problem Solving and Working with Others
- Evaluation of Team Style
7. TEAM COMMUNICATION
- Effective Communication – Active Listening & Avoiding “Offensive” Statements
- Techniques for Effective Communication and Balanced Participation
- Practice Communication Exercises
8. CREATIVITY, PROBLEM-SOLVING AND DECISION-MAKING
- Creativity Killers, Unnecessary Assumptions and Other Limitations
- Stimulating Discussions
- Creativity Exercise
- Idea Generation – Brainstorming & Nominal Group Technique
- Decision-Making Techniques: Prioritizing, Ranking and Multi-Voting
- Team Exercise – Decision-Making Techniques
- What Collaboration & Consensus Mean
- Win-Win Approach – Finding Common Goals and Addressing Concerns
- Consensus and Decision-Making Exercises
9. EFFECTIVE TEAM OPERATION
- Team Exercise – Consensus Decision-Making on Team Approach
- Team Exercise – Developing Team Ground Rules
10. EFFECTIVE MEETINGS
- Ten Essentials of a Productive Meeting
- Agendas, Meeting Organization & Meeting Minutes
- Meeting Manager Role & Function – Taking Charge at the Outset
- Team Exercise – Effective Meetings
11. MANAGING THE CHANGE TO THE TEAM PARADIGM
- Understanding & Addressing the Forces Resisting Change
- Models for Managing Change and Stages of Commitment
- Where We Go From Here – Team Commitments
- Workshop Wrap-Up – Questions and Final Discussion
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