Information Technology


In-house Training Courses


  • Advanced Service Level Agreements
  • Best Practice in IT Infrastructure Management
  • Business Continuity Management – the Project Approach for Safer Recovery
  • Crisis Management, Business Continuity & Risk Management
  • How to Develop, Test and Maintain a Business Continuity Plan
  • Infrastructure Management
  • IT and Telecoms Disaster Recovery Planning
  • IT Business Performance Measurement and Management
  • IT Infrastructure Management & IT Performance Management
  • IT Risk Management
  • IT Security
  • Service Level Agreements
  • Service Level Agreements for e-Business
  • Service Level Agreements for non-IT Services
  • SLA Strategies for IT Management
  • The ABC of Business Continuity Management


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