Influencing and Persuading: A Fundamental Skill of a Leader

Date : 9 March 2012:  
Venue: Kuala Lumpur Convention Center, Kuala Lumpur, Malaysia

Course Overview

Most of us need to influence other people whether our boss to get their agreement to a holiday or a child to get them to eat their vegetables. The best influencers have good interpersonal and communication skills and an ability to get other people to want to give their support. The best negotiators are subtle, fair and know what to give away, when to make demands and how to compensate when there are difficulties.

Knowing what you want and discovering what others want are the keys to effective negotiation. The Influencing and Persuading Skills course will help you build skills and confidence to negotiate with others and develop persuading and influencing skills. By focusing specifically on the use of language and language patterns participants will learn a range of tools and techniques to enhance their communication skills in situations where they need to negotiate, persuade and influence effectively

During this program participants:

• To create resourceful inner states and how to use them consciously in achieving their outcomes.
• To formulate worthwhile goals and understand how to go about achieving them.
• Fully understand your primary influence and persuasion style and how it impacts others.
• Develop a strategy that will assist when communicating with others to achieve your ideal outcome.
• Use enhanced persuasion skills to act as an opinion shaper amongst your colleagues.
• Develop a practical toolkit that will aid handling difficult people and situations.
• Understand and apply the core principles of negotiation

The Delegates

• Team, Department or Functional managers who seek to improve their      ability to influence and persuade
• Project leaders who negotiate with stakeholders
• Operational personnel who interact with customers and colleagues
• Any professionals who interact with clients and customers

The Benefits: Typical results at work include:

• Being more influential with everyone around you
• Effective communication that will encourage change for self and      others
• Quicker agreements or clarity that an agreement is not possible

For full course outline and details, kindly fill the form below: