Performance Management: a Component of Great Leadership, Coaching and Communication

Date : 29 February & 1 March 2012:
Venue: Istanbul, Turkey
Registration Closing Date: 8 February 2012

Course Overview

This course has been designed to provide organizational leaders/managers with an understanding of the ways in which they can influence the performance of their team.

Successful companies are recognizing that organizations are living organisms that are complex with far reaching effects of each change that is made. A more systemic approach is needed to understand the way the stakeholders operate within this environment. Engaged employees and the power accorded to each and every employee are the key to delivering results.

The purpose of this programme is to ensure that the delegates understand the theory, structure and practice of performance management (including feedback and coaching) and be encouraged to analyze and make use of the many learning points that they will ‘uncover’ throughout course duration.

Benefits of attending

At the end of the program, the participants will

Recognize the importance of Performance Management as a tool towards organizational success
Understand how to use coaching skills to understand team member issues, provide effective support and improve performance
Understand their leadership capability and how they interact with their stakeholders
Identify the key elements of Performance Management
Recognize the organizational vision, understand how they can contribute to it and set realistic and challenging task and behavioral objectives
Plan and structure successful reviews
Use effective questioning and listening skill during reviews
Develop skills to deal with challenging situations/people
Establish performance gaps & agree a solution
Give effective feedback

Who should attend?

Leaders, Managers, Supervisors, Team Leaders of all sessions or departments.

Training Methodology

Participants will be highly involved in this program. There will be many opportunities to practice the skills associated with performance management. They will be introduced to the Goleman approach which positions coaching as one and most often the most appropriate of six leadership styles. Participants will be challenged to think about their own mission and values and how their current leadership role meets them. They will complete an Emotional Intelligence (EQ) questionnaire and identify what they need to work on to develop their inter and intra-personal competencies.